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Teamwork: Research and Discovery
Understanding the challenge and opportunity of teams. INITIAL DISCOVERY: INCIDENTS In 2019, my colleague and I were working on a project to design a new incident reporting and issue management feature for iAuditor. As part of our research into the overall experience, we identified significant UX issues in our current access management system that were […]
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Designing for teamwork at SafetyCulture
We designed a new conceptual model to simplify managing teams in iAuditor.
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Working Principles
8 principles that shape how I work as a designer.
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Innovation through collaboration
Why I work at SafetyCulture.
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Four essential questions to design great products
Top takeaways from UX Strategy with Jared Spool.
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Online broker deal process
We took LendInvest’s offline deal process online, streamlining and speeding up the work, ensuring more accurate collection of data — while still maintaining the human interactions that were our key point of difference.
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LendInvest investor portal
Ground-up redesign of the existing investor portal. Making it much simpler and easier to use, this redesign also put in place a strong foundation to support a more flexible, modular evolution and growth of LendInvest’s products and services into the future.
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Messaging app
Symplicit, Thred, 2015 The imagineroom team had a great idea for an innovative new messaging app. They’d already started working on it, but they needed our help: To validate and explore their options for product/market fit. To get a minimum version of their product quickly designed for a beta launch.
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Payments portal (web app)
The ground-up design of a new payments management application for DEFT, a company owned by Macquarie Bank.