I’ve just got my marks back from university for my final assignment in the Web and Intranet Content Management paper I took last trimester. This assignment gave me the opportunity to write a report evaluating our website at the Victoria library.

My report was significantly influenced by Jesse James Garrett’s book The Elements of User Experience. Garrett describes a five plane methodology to guide the development of websites and other interactive online applications. For my assessment of the library website I “reverse-engineered” Garrett’s strategy - using it as a guide to consider the success with which the library website met criteria drawn from four out of the five planes he describes. (more…)